Check out what our patients are saying about their 5-star experience with our amazing team!

Tess C.
20:19 08 Oct 24
Dr. Criswell’s meticulous attention to detail in my son’s orthodontic treatment truly stood out, ensuring every aspect of his care was thoughtfully considered. The staff’s warm and welcoming demeanor made us feel right at home, creating a comfortable and supportive environment throughout the process.
Jennifer B.
17:50 02 Oct 24
Had a consultation today and the staff was amazing. Everyone was so friendly and professional.
demi L.
02:35 02 Oct 24
Received excellent orthodontic care for my daughter from Dr Criswall, skilled dental technicians and very friendly front desk staff!! We love their professional skills, smile and friendliness!! Thank you MBO!!
Mariah D.
22:35 01 Oct 24
A wonderful place to work with. Everyone is so friendly and prefessional.
Ron J.
19:45 28 Sep 24
The MBO team is friendly, professional, and tech savvy. They are a best in class company!
Barbara K.
02:04 24 Sep 24
Our family have three teenagers under Dr Criswell care. He and the staff are very informative. Answers all questions and guide us in learning about orthodontics.The office mood is helpful and positive. I highly recommend their service. Thank you. Nana.
Gabriela O.
23:01 23 Sep 24
They are very kind and do not discriminate people. They do a good job.
Jamie J.
23:02 17 Sep 24
My daughter is thrilled with her invisible aligners and can’t wait to have straighter teeth!
Aykui D.
00:58 11 Sep 24
Dr. Criswell and his staff were wonderful. Very thorough consultation for our two children. He is great at explaining and showing where there is need for correction and fortunately, only one child needs braces for now. All around great experience from booking the appointment, checking in at the front desk, to consul with Dr. Criswell and his treatment coordinator Crystal.
Hilda S.
06:36 11 Jul 24
Everyone is so welcoming! I am so happy to be under their profesional care.I recommend Monterey Bay Orthodontics. AndMercy sings so beautifully. 😁
Yvonne F.
22:06 24 Jun 24
I had one of the best experiences at the MBO orthodontist. Every worker was extremely nice & friendly, like even more so than usual, they gave me plenty of info on my procedure, Invisalign & what to expect. They allowed me to ask questions & answered them thoroughly. Everyone was so kind & positive that it stuck out in my mind. I even got a bit of a discount for my procedure! I love this office & am excited to come back. If their dental treatment is half as good as they treat those coming into their office, I’m sure my teeth are in great hands.
Sukhneet B.
19:12 07 Jun 24
When I started my journey I was super nervous but it was completely worth it. I love my million dollar smile. I will definitely recommend all my friends and family. Thank you everyone who’s part of MBO
Catherine H.
00:11 10 Apr 24
The team staff were amazing! Thoroughly attentive and friendly. Very impressed with the process. 5 stars!!
Lisa Ramirez Kroopf M.
03:59 21 Feb 24
Always a great experience! Personalized care and attention. Dr. Criswell and his team are the best!
Linda H.
22:52 16 Feb 24
Monterey Bay Orthodonics had been my orthodontic team for years. My recent visit was caused by breakage but was quickly handled. The staff was friendly and compassionate. I can totally recommend them for your orthodontic care.
clau V.
02:41 17 Jan 24
Excelente servicio
Lobert R.
18:06 03 Jan 24
The staffs and doctors are very engaging, communicative, and very nice regarding the patient’s age. I recommend Monterey Bay Orthodontics for anyone who is looking to have braces on. They are very understanding, articulate, attentive, and will take care of you. A definite amazing customer service and very welcoming staffs/doctors.
Mindy C.
23:30 26 Oct 23
MBO is the best! The doctors and staff are amazing and very attentive to patient’s needs. I had my braces done here as a teen myself and I’ve now taken my own children for their orthodontic care.
Jillaine S.
17:16 25 Oct 23
My treatment plan and option were carefully explained with attention to my needs and preferences. The staff is friendly and professional. I always know that I have the doctor’s and assistants full attention when I am there. The office environment is pleasant and relaxed.
Elmer D.
20:03 19 Oct 23
Awesome visit. The whole staff were friendly and welcoming. Transitioning from braces to Invisalign. Today my braces were removed and prepped for Invisalign. Kim was great at making me feel at ease and relax. She scanned, took X-rays and took a mold of my teeth. She’ll be making the retainer. Dr Jaydee was friendly and very gentle while removing the residual glue from braces removal. Just a great experience in general.
Lisa R. Kroopf, M.
00:58 11 Oct 23
This is the best orthodontic office on the Peninsula. The office staff is friendly and know the patients by name. Follow up care and communication is fantastic. Dr Crisswell is the absolute best!!
Kirk T.
22:51 27 Sep 23
Quality of life changes happen at Monterey Bay Orthodontics. The staff one and all are courteous, respectful and professional.
Joella S.
23:14 25 Sep 23
Drs Criswell and Jadie are great. Top notch orthodontist professionals. Always kind and helpful.
Lynne F.
02:26 15 Aug 23
I highly recommend Dr. Criswell and the staff at Monterey Bay Orthodontics. The change in my smile has been transformational and has made a hugely positive impact in my life. Their work is absolutely top-notch!
Berenice V.
22:35 25 Jul 23
Awesome customer service!
Crystal C.
20:17 21 Jul 23
Both doctors and all staff are very friendly and welcoming. They are very thorough in how they explain the process and procedures. My son hasn't had braces on yet, still a work on progress on his mouth, but so far MBO has been good.
Nate H.
22:18 28 Jun 23
Staff are polite and professional.
Eloy M.
22:59 08 Jun 23
Very kind people
Darcy S.
01:57 06 Jun 23
My daughter has anxiety about any type of orthodontist, dentist or doctor appointment. Dr. Criswell & his team were so wonderful & patient with her. Thank you from the bottom of my heart ❤️
Al M
00:02 07 Mar 23
The entire staff at Monterey Bay Orthodontics is incredibly kind. My treatment lasted almost 2 years and they made every appointment a confortable experience. I'm also very happy with the results.
Michael B.
05:50 20 Dec 22
The staff is very kind and professional. Dr Criswell provides outstanding results. He communicates well with his patients, developed on mutual trust and understanding.
Sameh B.
20:33 15 Dec 22
Dr. Criswell and team are great. Dr. Criswell is very knowledgeable, professional, and definitely takes the time with each patient to make sure they are getting the treatment that best fits them and addresses their specific concerns and needs. Highly recommended!
Juan M.
19:07 08 Dec 22
Great atmosphere the office was awesome and scenery was beautiful.
Martha R.
21:45 14 Nov 22
Complicated problem on my teeth and he’s working with me to get if fixed. Staff is wonderful!!!!!
Laura L.
21:23 20 Oct 22
Hats off to this professional, kind and top notch orthodontist and entire staff. How fortunate we are to have this practice in our community.I am a registered nurse who was initially reluctant although curious to try Invisalign.However, after my first appointment with Dr. Criswell, I felt confident in my decision to move forward.I am grateful for the consistency of excellent care in this office.Laura Lebowitz, RN
Dina
18:32 03 Oct 22
Dr. Criswel and his staff are amazing! My second child just had his braces put on this morning and it could not have gone smoother. Everyone is always so nice and professional.
Gerardo G.
17:54 19 Sep 22
Super friendly staff. Doctor did a great job of explaining the procedure, and did a good job making our teen feel as comfortable as possible.
Susan L.
23:31 06 Sep 22
Dr criswald is the best. Detailed and perfection and very caring. He went the extra mile with my mouth. What a difference!!! Now I can smile.
Marlon Jese Reyes H
04:01 12 Oct 21
The staff is really nice and helpful.I highly recommend Dr. Chriswell because he is very profesional.He aligned my teeth for a double jaw surgery and communicated with my surgeon very well.I’m so grateful to have reached this place.You won’t regret it!
Diana V.
21:38 10 Nov 20
Personable staff and doctor. Engage you with the process and outcome.
A M.
18:38 26 Oct 20
Very considerate of our time and Covid concerns. Friendly and reliable staff.
Logan H.
16:56 19 Oct 20
Very helpful and responsive. My progress has been nothing short of amazing!
Nicole C.
15:21 16 Oct 20
Very nice staff! Was only there to get new retainers and it was a simple process. No one tried to push me to get other services- just helped me obtain a new set of retainers and I was good to go!
Jennifer L.
20:34 13 Oct 20
An amazing, very safe and professional place! They replaced my new retainer within a week!!
Veronica G.
19:41 16 Sep 20
My son had an appointment and we had to wait in the car for the ok to come in the office. i really appreciate the new procedure. Every one was really nice and explained all the important information to me. Its a good office and I'm glad I chose it for my son.
Veronica O.
05:06 25 Aug 20
Dr. Criswell and all staff are welcoming and professional. Monterey Bay Orthodontics works with your payments.
Siena M.
23:35 10 Aug 20
Dr. Criswell and his staff are the best!
Patricia A.
02:35 29 Jul 20
Felt very comfortable and safe with the updated environment created for extended safety measures.
Lisa M.
01:58 09 Jul 20
Great customer service. Very friendly staff as well as Dr. Criswell. He was very informative.
tatiana M.
20:02 08 Jul 20
Great customer service and level of professionalism
Chahrazade N.
22:08 24 Jun 20
Love this place and the great professional team ! I am so happy with my treatment and the results and I Thank them all !
KC K.
20:05 10 Jun 20
Our family loves MBO! The staff is always friendly and knowledgeable. Dr Criswell is so good with kids.
Sierra
01:04 03 Jun 20
As a transfer patient, I was worried they wouldn’t want to take me on since this will be my fourth orthodontist (military moves caused treatment disruptions). However, they were incredibly welcoming and kind. I’m excited to begin treatment here. They even have a military discount for braces! There’s a reason why they have such great reviews.
Jeffrey Y.
22:50 02 Jun 20
Awesome Dr.Criswell & staff !! 😊👍I'm verrrry satisfied with his work on my two kids.i highly recommend to all my friends and to all my families,and coworkers to visit his office!they treat my family and kids like they are part of the family!!! Give them two 👍👍 - up !! :@)))))
Alicia S.
21:58 28 May 20
MBO helped me with my smile and is now correcting my 9yr olds smile. They are extremely friendly, like your part of the family, they have great way of making you feel at ease and what’s best they provide many options for your teeth. I can’t express how much I appreciate Dr. Criswell, JoAnne, Julieta, Martha, Antonette, all the staff is amazing.
Margot P.
06:23 05 Mar 20
Very professional and dedicated staff. It is with a lot of confidence and pleasure that I bring my child there.I highly recommend this place.
Olya O.
05:44 26 Feb 20
Dr. Criswell is my second orthodontist because I moved from a different state and had to switch doctors. I am so glad I did. He not only knows what he is doing but also he is very kind and personable. You could trust this doctor with your teeth. Very competent. I did not have the same feeling with the previous orthodontist even though I picked him based on good reviews. He also has a great team of helpers and staff. Very professional and nice. But most importantly, they know what they are doing. Thank you for fixing my bite and making my smile even better.
Bonnie B.
19:23 24 Feb 20
Friendly staff, I always have the information I need.
Ciara D.
00:56 19 Feb 20
Best orthodontist ever! Dr Criswell and his staff are so friendly and efficient I enjoy going to every appointment! I would highly recommend them to anyone!
Lacrisha F.
19:02 18 Feb 20
Dr. Criswell and his entire staff are accommodating, personable, friendly, positive, organized and extremely efficient.
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