Thank You - Monterey Bay Orthodontics

Mary S.

While visiting the area with my family, my daughter’s braces wire shifted and started cutting the inside of her cheek. I found MBO on Google and called to ask if they might be able to clip the wire. MBO’s scheduler worked my daughter in quickly and got her fixed right up. Every person in the office is kind and helpful. I am very grateful!

Response from the owner:Thank you for your wonderful review, Mary! We're thrilled to hear that Dr. Criswell and our team could assist your son promptly. Your gratitude means a lot to us. We look forward to seeing you again!

Adasha S.

I'm very happy with their service, very professional staff. I'm very much appreciate the information and treatment that they recommend. I'll definitely visit MBO Orthodontics again if I need it.

Response from the owner:Thank you for your glowing feedback! We're thrilled to hear you appreciated our team's professionalism and the recommendations provided. We look forward to welcoming you back to MBO Orthodontics in the future!

Alicia.

MBO has consistently done a thoughtful and caring job with my girls' teeth. They suggest different routes we can take to reach our goals, and I've had zero problems here, ever.

Response from the owner:Thank you, Alicia, for your kind words! We're thrilled to hear that you appreciate our thoughtful approach and the options we provide. Your trust means a lot to us, and we look forward to continuing this journey with you and your girls!

Bushra W.

⭐⭐⭐⭐⭐ Highly Recommended! What an amazing experience! From the moment I walked in, the entire visit was outstanding. The staff were incredibly welcoming, professional, and attentive. The doctor was excellent—very knowledgeable, patient, and took the time to explain everything clearly. The office itself is absolutely beautiful both inside and outside. The atmosphere is calm, relaxing, and exceptionally clean, which made the entire visit very comfortable. The level of customer service and care truly exceeded expectations. Everyone was kind, organized, and genuinely focused on providing the best experience for patients. Highly recommended for anyone looking for an orthodontist who combines professionalism, excellent care, and a wonderful environment. Truly a five-star experience! ✨

Response from the owner:Thank you for the wonderful feedback! We're thrilled to hear that you had such a positive experience at MBO Orthodontics. Our team strives to create a welcoming and relaxing environment, and it's fantastic to know we exceeded your expectations.

Chikako W.

The office was very friendly and warm. They were also professional in every way. The doctor and assistants were very knowledgeable and explained all the processes including potential risks since my teeth are not very strong. They also explained how to strengthen my teeth and gum as well. I felt no pressure in all this. It was very pleasant visit😃

Response from the owner:Thank you for your wonderful feedback! We're delighted to hear that you had a pleasant visit and found our team knowledgeable and supportive. Your comfort and understanding are our top priorities. We look forward to seeing you again!

Janet D.

This I had a very good experience with MBO so far. They are efficient and professional. I have a clear plan and feel that I am in very good hands. Updating after my 2nd appointment, I am still very pleased with my experience. The Team is buttoned up! They are friendly, skilled, efficient, informative, and have great customer service. Almost half way through! Still quite satisfied with the service and care team. I love the progress towards a better smile! I’m going to love having straight teeth!

Response from the owner:Thank you for your positive feedback, Janet. We're delighted to hear about your experience with us. Our team is dedicated to providing exceptional care and a clear path to your beautiful smile.

Marisela Q.

Thank you Dr. Criswell and staff for your excellent work and your professionalism and honest feedback in making sure I maintain my teeth aligned.

Response from the owner:Thank you, Marisela! We appreciate your kind words and are thrilled to hear you value our professionalism and care. Your smile journey is important to us, and we’re here to help!

James K.

Great Team at the MBO office. Dr. Chriswell is great to work with and his staff are all very nice friendly and easy to communicate with the office. You guys are awesome!

Response from the owner:Thank you, James! We're thrilled to hear you had a great experience with Dr. Chriswell and our team. Your kind words motivate us to continue providing excellent care. We appreciate your support!

Crystal B.

Lindsay was awesome with scheduling me for a time that worked with my work schedule. Mercy was amazing showing me the changes in my smile. Dr. Jady praised my consistency with my rubber bands to correct my bite. I always love my MBO experience!🥰

Response from the owner:Thank you for your wonderful feedback, Crystal! We're thrilled to hear that Lindsay and Julieta provided you with exceptional service. Your comfort and understanding during treatment are our top priorities. We look forward to seeing you again!

Bret S.

I have had a wonderful experience and Dr Criswell and his team made getting Invisalign aligners very easy. Lindsay running the front office is amazing as she is very friendly, professional, and extremely helpful!

Response from the owner:Thank you for your kind words, Bret! We're thrilled to hear that you had a wonderful experience with Dr. Criswell and our team. Lindsay will be delighted to know her efforts made a positive impact!

Aly S.

Great experience from the start! Dr. Garrett Criswell did wonders with my teeth, I love the result of the treatment! Mercy was helping me during most of my appointments. I was nervous a lot but she was very calming and had answers to any questions I had. The staff were always welcoming and always made me feel comfortable!

Response from the owner:Thank you for your wonderful feedback, Aly! We're thrilled to hear about your positive experience with Dr. Criswell and Mercy. Our team is dedicated to ensuring comfort and satisfaction throughout your treatment.

Jessica G.

Staff was so kind. My 9yr old son had a lot of anxiety about getting his expander put in. They were amazing at explaining it in detail and put his mind at ease.

Response from the owner:Thank you for your kind words, Jessica. We're thrilled to hear that our team was able to ease your son's anxiety and provide a positive experience. We look forward to seeing you both again!

Cathy W.

I had a broken wire on my permanent retainer, and I got appointment the next day. It was fixed quickly and efficiently and checked by the orthodontist. They solve my problem and I am very grateful.

Response from the owner:Thank you, Cathy, for your wonderful feedback! We're glad we could address your retainer issue promptly and efficiently. Your satisfaction is our priority, and we appreciate your trust in our team.

Ron J.

Very professional! On time. Excellent customer service. The MRO team is very friendly and knowledgeable.

Response from the owner:Your 5-star rating has truly made our day!

Rebecca L.

Overall great experience . Dr Cassady works with an amazing and friendly staff. I was nervous, then , your friendly manner made me feel Comfortable. Thank you for the variety of options and thank you for your time . I look forward to continuing in your care . 😊

Response from the owner:Thank you, Rebecca! We're thrilled to hear about your positive experience with our team. Your comfort is our priority, and we look forward to continuing your orthodontic journey with us! Did you mean to say Dr. Criswell? :-)

Experience 5-Star Care

Marina

Monterey

Salinas

Hollister

Quick Links

Contact Us

Contact Hours

Monday	8:00am – 5:00pm
Tuesday	8:00am – 5:00pm
Wednesday	8:00am – 5:00pm
Thursday	8:00am – 5:00pm
Friday	8:00am – 5:00pm

Thank You!

Marina

Monterey

Salinas

Hollister